Job Description
SUMMARY A Library Assistant performs a variety of specialized, skilled, clerical, and/or paraprofessional library activities.
This position requires excellent customer service skills, the application of library science knowledge and techniques, and supports overall library operations and services through projects
Duties: - Provide friendly and effective patron service at the library circulation desk
- Assist patrons in person or over the phone in using the library, equipment, and technology
- Assist patrons when looking for reading or research materials, and instructs patrons in the use of computers, scanners, photocopiers, and digital resources
- Set up new accounts, issue library cards, process hold requests, check in and out materials, and receive payments for fees
- Maintain library equipment in proper working order
- Sort library items and return them to their proper shelves and storage areas
- Locate library materials, including periodicals, books, DVDs, CDs, audiobooks, and electronic resources
- Maintain records of library materials and file according to the library system
- Perform clerical duties, such as answering phones, filing, photocopying, data entry, and word processing
- Keep up regular communication with supervisors regarding changes, and seek streamline processes where appropriate
- . Perform library opening and closing duties
- . Assist with youth and adult programming and outreach
- . Resolve patron issues tactfully and effectively within established procedures and policies
- . Assist with technical services such as material processing, organizational efficiency, and reporting
- . Perform other duties as assigned
Knowledge: Effective customer service techniques in a wide variety of situations, current library practice and procedures, general office methods and equipment, including PC usage and familiarity with word processing, spreadsheets, Microsoft Office Suite, the internet, emailing systems and other relevant software packages.
Skills: Verbal and written communication, customer service, data entry, filing, time management, attention to
detail, and organization.
Abilities: Maintain a pleasant and productive work environment, take initiative to ensure a positive patron experience, apply library procedures and policies, exercise sound, independent judgement with moderate supervision.
Mental and Physical Demands: While performing the duties of this position, the employee is frequently required to sit or stand for long periods, to reach and bend for and manipulate objects, tools, or controls, and use a stepstool. The position may require walking outdoors. Duties involve moving materials weighing up to 10 pounds, and occasionally weighing up to 20 pounds. Manual dexterity and coordination are required to operate office equipment. The employee will be working in usual library conditions, though outdoor programming and outreach may be necessary.
Qualifications and Skills: Any equivalent combination of education and experience that provides the applicant with the knowledge, skills, and abilities required to perform the job. lf you are interested in applying, please consider the list below, as your knowledge, skills, and abilities may be relevant and transferable to this position.
- Employee will utilize a computer, telephone, and a variety of other office equipment. The noise level in the work environment is usually low to moderate.
- This position will continuously require use of the employee's interpersonal skills, reasoning and decision-making abilities, comprehension of the English language (verbal and written), timeliness, attention to detail, accuracy, and organization.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Frequently, the employee will need to exercise basic math, creativity, and research skills.
- Presentation, mentoring, technical writing, and more advanced computer skills may be occasionally requested.
Working Hours: Tuesdays thru Saturdays, up to 25 hours per week.
Rate of Pay: $16.50 - $18.00, Depending on experience
Job Tags
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